Here’s another excerpt by Randy Charach from Synergy Talent

The “emergencies” are usually self-imposed by the client. For example, “Where is the talent, it’s 5:01 pm and the show starts at 6pm, and you said he will be here an hour early and he’s not here yet and my whole party is ruined and, and, and, oh, here he is, don’t worry, sorry, I was just panicking. By the way, you’re great, thanks for all your help. Okay, bye.”

Now, there may be no-shows, really late talents, inappropriate behavior, bad performances, and other real situations to deal with.